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Affordable Shipping

Paperwallet offers Free shipping for any purchase over USD $50 for both domestic and international purchases (before tax and after applicable discounts or vouchers); Orders under $50 will be will be charged the Paperwallet low flat rates.

$2.00 for Domestic Shipments (within USA)
$3.00 for Standard International Shipments (door to country tracking)
$6.00 for Upgraded International Shipments (door to door tracking & insurance)
Customs fees, duties and taxes are the responsibility of the end customer.

When?:

In most cases, all orders confirmed before 14:00 EST are shipped same day Monday through Friday. Orders placed Friday after 14:00 EST through Sunday are shipped on Monday.

US Domestic Shipping –

All orders within the US are shipped USPS First Class Mail. Item delivery is estimated within 3-7 working days of the order. Tracking information will be emailed with shipping confirmation.

International Shipping –

All international orders will now be shipped DHL GM Packet Plus. Order delivery is estimated within 1-3 weeks of the shipping confirmation. International shipping may take longer due to international customs in any given region. 

For additional questions about shipping, please
Contact Us

Carriers:

We keep it simple and cheap so you have something to put in your wallet when you receive it. All orders are shipped in the US using USPS First Class Mail. USPS is a reliable and economical option that makes sure each and every one of our customers receives their order. International orders are shipped using DHL reliable services. 

Returns, Reshipments & Refunds

Your Paperwallet Item comes with a One Month Guarantee (30 days), and there shouldn't be any problems. In the event that your item is defective in anyway, not including wear from normal use, send it back to us within One Month of receipt and we'll make sure to take care of you.

In case of an error in shipping details due to customer neglect, the customer will have to repay for shipping. Please make sure all fields are correct in shipping before completing your order. If your order was shipped to the wrong address due to our neglect, we will reship you your order free of charge same day. 

Refunds will occur immediately after we receive your order back in the warehouse.

In the case of a return or refund, shipping and/or handling charges on the original order are not refundable. If your package was returned due to incorrect address input by the customer, shipping cost will need to be paid by said customer to reship. In case of a refund due to incorrect address a restocking fee will be deducted from the refund total as well as shipping cost. If your package was returned due to Paperwallets mistake all expenses will be paid by Paperwallet. 

Paperwallet is not responsible for return shipping costs. Units to be returned should be packed carefully in their original packaging.

Return address:

Paperwallet
2405 Fay Street
Durham NC 27704
United States
5167915516